SLA Mobile is TIBCO partner for Telco propositions that drive Customer Engagement - deepening customers relationships, increasing loyalty and service revenues.
Our TIBCO powered solutions enable Operators to maximise their existing investment through turn-key vertical solutions including Event Based Marketing and Mobile Money. We have worked with TIBCO in Europe and APAC since 2007.
Thought leadership
The telecommunications industry is experiencing some of the most revolutionary changes and challenges in its history. Over The Top (OTT) players are impacting traditional revenue streams and creating new and innovative services never previously imagined in the industry. In order to remain relevant in this communications revolution, Mobile Operators must engage with customers more than ever before and explore new business models.
We leverage our vast experience in TIBCO technology and solutions to help telecommunications providers monetise network assets to reach the new levels of agility required to compete in this rapidly changing environment.
Event Based Marketing
Customer satisfaction and customer engagement are key to success in the new communications landscape. We leverage TIBCO Complex Event Processing (CEP) technology to create custom feedback and engagement solutions that reduce churn and increase ARPU. Through advanced Complex Event Processing we are able to see customer behavior in "real-time" and respond within seconds of an events with contextually relevant marketing.
Mobile Money
The mobile phone is possibly the most ubiquitous technology on the planet. Far more people have mobile phones than have PC's, In developing economies more people have phones than have bank accounts or credit card. The mobile phone is the obvious channel for conducting the next generation of financial transactions. We leverage the power of the TIBCO Payment Orchestration technology to help mobile operators explore new, innovative, business models in M-Commerce.